Shipping & Delivery

Our goal is to provide you with the best customer experience, no matter where you are in the world. We serve thousands of customers around the world every day and ensure you always receive the highest level of responsiveness.

Shipping:

Free worldwide shipping.

Shipping Providers: DHL, UPS, TNT, FedEx, and EMS (typically).

Processing Time: All orders are shipped within 48 hours of purchase. *Business days only.

Estimated Delivery Time: 7-12 days (delivery times are for reference only and are not guaranteed.)

Notes:

1. Please confirm that the shipping address on your order is correct before payment, as this is the address we ship to. 2. In the event of force majeure, order processing may be delayed. However, we guarantee to process your order quickly, weather permitting. 3. We take all reasonable precautions to ensure the product is delivered intact. If the item is damaged in transit, please contact us immediately at info@kickspalette.com within 3 business days of receipt.

Order Tracking:
After your order is successfully placed, you will receive an order confirmation email with the order details. After your item ships, you will receive a shipping confirmation email containing your order number, carrier information, order date and time, order status, and the shipping tracking number. You can track your item 24 hours a day on the carrier's official website.

1. Please note that international shipping services vary by country. To learn more about specific services, please provide your full address during checkout. 2. International shipping means you may be subject to customs duties and import taxes. All international customers are responsible for their own customs duties. For more information, we recommend contacting your local customs office.